[quote userid="10529" url="~/communities/other_communities/sign-in_assistance_and_web_services/f/cloud-and-web-services-forum/146429/connection-client-high-utilization-defect-20086"]What is it doing that is requiring that CONSTANT CPU and Memory usage?[/quote] I can confirm that CONNECTION Client uses approximately 100-130 MB of RAM on my computer when running idle, but I have not observed it using much CPU, much less constantly. As a test, I started it up, and it utilized up to 12% of the CPU for a few seconds before leveling off to 0%. As for tasks, it checks for product updates for CONNECT Edition products, including itself. It also periodically looks for project notifications if users are utilizing CONNECTED Projects. Finally, it supports file synchronization capabilities with ProjectWise. [quote userid="10529" url="~/communities/other_communities/sign-in_assistance_and_web_services/f/cloud-and-web-services-forum/146429/connection-client-high-utilization-defect-20086"]I am already going to disable it from starting up on everyone's computers but how can i have it automatically exit after they close a Bentley connect app?[/quote] I am not aware of an auto-close option since the CONNECTION Client provides notifications that can be presented to users regardless of whether a Bentley product is currently in use. [quote userid="10529" url="~/communities/other_communities/sign-in_assistance_and_web_services/f/cloud-and-web-services-forum/146429/connection-client-high-utilization-defect-20086"]Do i have to tell everyone to right click on the connection client in their task tray and exit manually?[/quote] This is the recommended option if the memory utilization is deemed to be too much.
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Forum Post: RE: Connection Client High Utilization (Defect 20086)
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Forum Post: Setting Global Preferences
Is there a way to set preferences for all our users? I see in the readme that people can do it individually but it is impractical to make all the users spend the time to do so. Is the preference information stored in the registry so we can set that for all users? Thanks
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Forum Post: RE: What is the point to the CONNECTION CENTER?
Sadly all they have is the company line. I have know Glenn for years and he really wants to help but I am sure that Bentley is telling him to shut up and follow the company line. It is very sad as Bentley used to be customer centric, now we have to hire a third party support company because our SELECT fees no longer pay for timely support. The real benefits are for Bentley. They want to push support and administration off on users where MVARs used to do the work. They set unrealistic rules and take away your ability to use software you bought and paid for and continued to pay SELECT fees on if you make a single mistake on the unclear manner is which this initiative was forced on their users.
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Forum Post: RE: Setting Global Preferences
I am not aware of any global preferences. However, the CONNECTION Client preferences are stored in a SQLite database in the user profile. The following forum post shows how to modify the settings in a programmatic fashion which can be executed as a script.
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Forum Post: RE: Setting Global Preferences
Can we modify one of the MySelect.db files and push it to everyone or do it hundreds of times?
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Forum Post: RE: Action Needed: Bentley User Registration Requirement
I've had in the last couple of weeks two Bentley staff contact me by email asking about hardware on our network and getting registered so that we don't have licences deactivated. Shame they didn't check their facts first. Three of the pc's are used by users who have registered and the other one is not on our network. I thought that it was users that had to register so why am I being chased re hardware?
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Forum Post: RE: Setting Global Preferences
Yes, although if you use one as a template, I recommend deleting the key named KEY_UserID in the Settings table and all entries in the Tokens table so that the template does not contain any references to a specific Bentley user account. There is one side effect I saw during testing. By starting the CONNECTION Client for the first time with a template DB, the product is not automatically added to the Startup group. This is recommended and can be manually added to a registry key with the following command: reg add HKCU\Software\Microsoft\Windows\CurrentVersion\Run /v MySELECT.exe /d "C:\Program Files\Common Files\Bentley Shared\CONNECTION Client\Bentley.Connect.Client.exe" /f
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Forum Post: RE: Action Needed: Bentley User Registration Requirement
This whole process is very confusing. We thought we had it with all our users signed in but now it appears they are looking at hardware names too? Is there anyone who can explain the difference between user IDs and machine names and what to do about it? If a user logs into another machine, do we get deactivated because they weren't registered on that machine? Or is this a ticket to file? Glenn?
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Forum Post: RE: Action Needed: Bentley User Registration Requirement
Glenn, can you explain this better? " In regards to the program, once the CONNECTION Client is installed, the user for each machine needs to sign in. If they do not sign in the process is not completed ." What if we have 2 users for a machine, do both have to log in?
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Forum Post: Fee for use of ProjectWise projects?
Hi, Is there a fee associated to the use of the ProjectWise Projects area of the Bentley Cloud services portal? Thanks, Ted
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Forum Post: RE: Fee for use of ProjectWise projects?
Hello, There is no fee for just creating a ProjectWise Project.
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Forum Post: Why doesn't Connection Client log you in to the Communities and Connect port of Bentley
So we have Connection Client installed but still when picking communities.bentley or connect.bentley, we still have to log in. So the Connection Client really has nothing to do with Bentley support or discussions but only is a way to track license usage?
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Wiki Page: Installation - Silent
The following is the process for completing a silent install: Options Use the command blg64100010xxen.exe /q (replace xxx with the remaining version number) Use the command blg64100010xxxen.exe InstallDesktopShortcut=1 /q to create a shortcut on the desktop Use the command blg64100010xxxen.exe InstallDesktopShortcut="" /q for no shortcut on the desktop Use the command blg64100010xxen.exe PostInstallLaunchApplication=1 /q to prevent launch after install Silent Install with Language Use the command blg64100010xxxen.exe BeBundleCulture=de /q to set the language of the installer interface Use the command blg64100010xxxen.exe BeSelectedLanguage=de /q (example de=German language...replace xxx with version number) to install the CONNECTION Client language version Here's the full list: cs=Czech de=German es=Spanish fi=Finnish fr=French it=Italian ja=Japanese ko=Korean nl=Dutch pl=Polish pt-br=Portuguese ru=Russian tr=Turkish zh-cn=Simplified Chinese zh-tw=Traditional Chinese Managing the Application Update functionality The following parameters enable organizations to configure the Application Update functionality to best suit their needs. Silent Install with Updates disabled Use this option if you want to prevent users from seeing updates available under "Applications" but allow them to configure the "Updates" section of "Preferences" to receive the information (i.e. they can then alert their admin if they require the update, but do not have installation rights). blg64100010xxxen.exe BeCheckUpdateOption=3 /q Silent Install with Updates permanently disabled Use blg64100010xxxen.exe BeCheckUpdateOption=3 BeCheckUpdateIsEnabled=0 /q Use this option if you want to prevent users from seeing any updates available under "Applications" and disable the "Updates" option in "Preferences". Location in the registry is HKEY_LOCAL_MACHINE\SOFTWARE\Bentley\BentleyDesktopClient\Install\UpdateClient Change the values: Keyname_CheckUpdateOption=3 Keyname_CheckUpdateIsEnabled=0 Other Language Sources Deutsch
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Forum Post: RE: Why doesn't Connection Client log you in to the Communities and Connect port of Bentley
Are you accessing connect.bentley.com from the CONNECTION Client by either clicking the CONNECTION Center button or choosing CONNECTION Center from the contextual menu? If so, it should open in a web browser with you signed in. While in the same web session, open Bentley Communities (communities.bentley.com). It does not show your screen name initially, but if you click on Sign In, it should do so without prompting for your Bentley login again.
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Forum Post: RE: Why doesn't Connection Client log you in to the Communities and Connect port of Bentley
I have a similar question. When I go to the CONNECTION Center, then hit community forums or whatever it says, I could have swore it used to log me in to the community automatically. Now, it is semi-automatic as I have to click the silhouette icon in the upper right corner. It does behave as you described and log me in at that point without me having to type anything. Am I just remembering wrong or did this used to be totally automatic?
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Forum Post: Possible Disruptions to Bentley Identity Management System (IMS) [Last Updated: 06-February, 2018 9:00am EST]
Bentley is currently investigating issues related to our Identity Management System (IMS). These issues may affect your ability to sign-in to the CONNECTION Client or access Connect Services. We will continue to send out status updates and resolution results when they occur.
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Forum Post: RE: Possible Disruptions to Bentley Identity Management System (IMS) [Last Updated: 06-February, 2018 9:00am EST]
If we can't sign in to the CONNECTION client (which I can't), how will we get these updates? Keep checking back here? Why not just keep trying to sign in?
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Forum Post: RE: Possible Disruptions to Bentley Identity Management System (IMS) [Last Updated: 06-February, 2018 9:00am EST]
Hi - At the moment this is where we are posting updates for this issue. Some users have email notifications for updates to be sent to them for new posts. In regards to this issue, we are still investigating. You may still experience some level of inability to sign in but as of now users can access the system. We'll continue to publish updates as they become available Thanks, Glenn
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Forum Post: RE: Possible Disruptions to Bentley Identity Management System (IMS) [Last Updated: 06-February, 2018 9:00am EST]
This issue has been resolved. If anyone should experience another issue with sign in please review this forum for posts or file a Service Request as you may be experiencing a different issue. Thanks
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Forum Post: RE: Why doesn't Connection Client log you in to the Communities and Connect port of Bentley
Your memory is not misleading you. Our authentication system on Communities was changed in October 2017 to address sign in issues that automatically routed you to the home page instead of remaining on the page where you clicked the Sign In button. The behavior you are seeing is a side effect of this change. Once your screen name is showing on Communities, it will remain so for the remainder of the browser session, even if the tab with Communities is closed and reopened. This behavior is less than ideal and will remain on our backlog.
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