That worked thanks, and yes I'm using 10.00.18.25.
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Forum Post: RE: CC still telling me that a program is available for upgrade when already installed.
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Forum Post: [Components Center] Assign components to project
How to assign Components to project? I am project admin but all I see is this: Welcome to the Components Center Project Portal Looks like there are no components shared with your project library. If you were expecting components to be visible, please contact your project administrator.
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Forum Post: RE: Bentley Download...
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Forum Post: CONNECTION Client 10.00.16.09 forgets email settings in federated environment
Our clients are running the CONNECTION Client 10.00.16.09, and we are federated with Bentley so that they will automatically log in with their domain credentials. For the most part it works fine. But for some clients, after a week or so, their email setting becomes blank, forcing them to key it in again. Needless to say we would like them to NOT have to do this at all. What can we examine to see why the email setting is lost/blanked-out. Is it related to the Internet Explorer settings/cache?
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Wiki Page: Subscription Analytics
Subscription Analytics are the latest-generation of Bentley application usage data reports. This usage data is sent to Bentley and processed daily. Please check the Bentley Privacy Statement for further information. Refer to the following instructions to access the Subscription Analytics reports . The Usage and Analytics Reports allow you to see how Bentley applications are used across your organization and track progress on select Bentley initiatives. Most visuals can be downloaded to Excel by right-clicking and selecting Export Excel. These reports are only accessible to users with the Account Administrator or Co-Administrator role. The data in them is updated daily. Chrome is the recommended browser. The visuals (ex., charts or lists) in each report may be downloaded to Excel or CSV by right-clicking and selecting “Export Excel” or “Export CSV”. Please reference the pages in the Bentley Cloud Services Wiki for detailed information about each report and how to use them. Other Language Sources Deutsch
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Wiki Page: Registered User Set-up
The following articles describe how you become a CONNECTED User.
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Wiki Page: Registered User - Individual User Process
Individual User: How to CONNECT We have now introduced SELECT CONNECT Edition which offers CONNECT services , a range of new, Microsoft Azure-based services to benefit all Bentley application users. With CONNECT services : The ability to enable (license) Subscription Entitlement Service applications Individuals work any time from any place with Personal Mobility Services Users master use of Bentley applications through Adaptive Learning Services Teams connect and collaborate with ProjectWise Connection Services Follow this process for those users associating themselves to their Organization. If you cannot successfully complete the process below, please contact your System Administrator. 1) Download and install the CONNECTION Client, which is available via: Bundled with all CONNECT Edition Desktop products Download via *Software Downloads (*must have Download rights) Download via the Bentley iWare store: https://store.bentley.com/en/products/iware 2) After installing the CONNECTION Client, select ‘Register Now’ and enter your information 3) You will receive an email from: IMS-admin@bentley.com Use the embedded link provided in the email to verify who you are and to create your password 4) Open the CONNECTION Client from the system tray or desktop icon, then sign in and accept the ‘Terms of Service’. You are now Registered. *Please Note: You can’t proceed without accepting the ‘Terms of Service’ *Please Note: If your Administrator has not enabled ‘Auto Approvals’ for your organization, you will not be able to complete the registration process (and thus sign in) to become a Registered User. Only your Administrator can enable this function, please contact them directly. Once Registered, you will receive a Welcome email with additional information. Additional information/HELP If you didn’t receive the email message from Step 3 above, follow these steps: 1) Open the CONNECTION Client from the system tray or desktop icon 2) Select ‘Forgot password?’ and complete the information To submit questions, please see our Communities site: Help Other language sources Français , Nederlands , Deutsch
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Wiki Page: Installation - Deployment Image
Product(s): CONNECTION Client Version(s): 10.00.10.13 Environment: N\A Area: Installation Subarea: N\A Deployment Guide About Deployment Image The deployment image is created by the system administrators for installing the application with the same installation configuration on multiple machines. The installation configuration includes the installation location, features, shortcuts, and so on. Once created, users will be able to double-click Setup_CONNECTIONClientx64_10.00.15.011.exe available in the deployment image to install the application with the set configuration without the need of any user interaction or internet connection for component downloads. The deployment image can be shared in the network as a UNC path or pushed using SMS/SCCM. Advantages of Using a Deployment Image Conceptually, the deployment image can be considered as a pre-configured offline installer. Following are the advantages of using a deployment image: Internet connection is not required. Separate pre-requisite pack or set of packages before installing product are not required. The installation location can be decided and set in deployment image. Once defined, the product will be installed at the same location on all the machines. The components to be installed are preselected at the time of creating deployment image. This results in all machines having exactly same set of installations. You can add custom packages with complete configuration (command-line parameters) that are executed at the end of product installation. This allows you to deploy more items along with the product on all the machines. Contents of Deployment Image The deployment image contains all the files that are packaged with the product as well as the downloadable files, including Companion Features and Applications. It may optionally contain external applications or packages that you add while creating the deployment image. The image does not analyze the system on which it is created. It simply saves all the components for installation. The deployment image also saves the installation configuration. Before You Start Using non-root drive: If the installation drive set in the deployment image configuration settings is other than the root directory (usually c:\), make sure that the drive exists on the machine on which the application is to be installed. These are the pre-requisites for creating a deployment image: Internet connection - Since the setup is running in/layoutmode an internet connection is required to download all installable components. Write access to the location where the deployment image will be created. Currently a minimum 110 MB disk space at the deployment image location for each image that will be created, this (plus additional space for custom packages if required). Deployment Image Settings The deployment settings are displayed when you run the setup in/layoutmode. Following deployment image settings are displayed in the CONNECTION Client Installation Wizard. 'Full UI Mode' - Displays all the installer windows when you install using the deployment image. 'Full UI Mode' is not recommended as full user interaction is needed to run the installation. This is only of value in an atypical situation where individual installations require different options. 'Passive UI Mode' - Installs the application in passive mode from the deployment image. In this mode, the installation wizard and the progress dialog are displayed but the installation takes place automatically. The installer takes the options selected while creating the deployment image and you cannot select any options in this mode. The user has full visibility of the installation process. 'No UI Mode' - Installs the application in silent mode and is for use with deployment tools as mentioned above, e.g. Microsoft SCCM. No dialogs will be displayed and successful completion of the installation will only be confirmed by reports back to those tools or local event log messages. If an error occurs during installation this may not be obvious to the machine user. Deployment Image Location Click the Change button next to the deployment image location path to open the Browse for folder dialog for selecting the location where you want to save the deployment image. This can be an existing location or a new folder can be created using the browse dialog. Typically, this will be in a network location. Create a new appropriately named sub-folder for each Deployment Image, e.g.: CONNECTIONClient_Standard To Create a Deployment Image Follow these steps: 1. In the command line, go to the folder that contains the CONNECTION Client setup executable and run the executable with the /layout command. 2. The CONNECTION Client Installation Wizard opens. 3. (Optional) To change the application installation location, click the Browse button next to the Application Path. We recommend that you accept the default install location unless there is a particular reason not to: In the Browse For Folder dialog that opens, browse to the drive and folder you want to install the product in, then click OK. 4. Select the language version to be installed 5. [optional] Create application shortcut on Desktop [Required] Accept the End User License Agreement 6. Click Next 7. Select the installation mode, 'Passive UI Mode' is the default that applies to most situations. Browse to and select the Deployment Image Location, creating a separate sub-folder for each deployment image 8. In the Features stage the only feature installed is the CONNECTION Client 9. Click Layout to create the deployment image. The usual installer dialog boxes will appear, and required (or potentially required) components will be downloaded 10. Click Finish to exit the CONNECTION Client Installation Wizard. The deployment image is created at the selected location. The resulting files created will be similar to this: These files are included in the deployment image so that all required files are available on the local network during installation without the need for further online downloads speeding up the installation and avoiding repeated downloads of the same files. 12. Run Setup_CONNECTIONClientx64_10.00.15.011.exe to install. This can be done: a. Manually on the machine where the CONNECTION Client will be installed by browsing to the deployment image location b. Using installation management software as mentioned above. See also Installation - Silent Installation - Manual
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Wiki Page: Registered User - Administrator Process
Users in your organization may need assistance from you, the System Administrator, to move to Subscription Entitlement Services as well as to experience the benefits from the powerful range of new CONNECT services . These Services include: The ability to enable (license) Subscription Entitlement Service applications. Individuals work any time from any place with Personal Mobility Services Users master use of Bentley applications through Adaptive Learning Services Teams connect and collaborate with ProjectWise Connection Services As an Administrator, follow this process to Register users for the Organization: Add all users in User Management Have all users install the CONNECTION Client Have all users create a password Add all users in User Management Navigate to the Subscription Services Portal: https://connect.bentley.com/Enterprise Select the tile: User Management Add each user individually by clicking Manage > Add Users > enter email, first name, last name, and country then click the Submit button Or bulk import them. For information on how to bulk import users, please see this article: Bulk Import Enable Auto Approval for your domain so that any user you missed in the Bulk Import process will automatically be added when they follow the Individual User Process . For information on how to set up Auto Approval, please see this article: Auto Approvals Have all users install the CONNECTION Client Install individually. Have each user download and install the CONNECTION Client. Your options to get the CONNECTION Client are as follows: i. Bundled with all CONNECT Edition Desktop products ii. Download via *Software Downloads (*must have Download rights) iii. Download via the Bentley iWare store: https://store.bentley.com/en/products/iware 2. (Optional) Bulk silent install. For information on how to set up a silent install for your users, please see this article: https://communities.bentley.com/communities/other_communities/sign-in_assistance_and_web_services/w/wiki/36379/installation---silent Have all users create their password Open the CONNECTION Client from the system tray or desktop icon Select ‘Forgot password?’ and complete the information 3. After they created their password, they can sign in to the CONNECTION Client and accept the terms of Service. *Please Note: You can’t proceed without accepting the ‘Terms of Service’ 4. Your users are now Registered. Additional information/HELP For information on roles that can be applied for each user, please see this article: Roles To submit questions, please see our Communities site: Help Other Languages Sources Español , Français , Türkçe , Nederlands
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Wiki Page: Share Sync
Share Sync allows you to synchronize files from ProjectWise Share to your computer. Using Share Sync you can upload files to ProjectWise Share for project members to access, or you can access files that have been uploaded to ProjectWise Share by project members. Getting Started with Share Sync Accessing Files from ProjectWise Share Using Your Local Device Uploading Files to ProjectWise Share from Your Local Device Limitations with ProjectWise Share Getting Started with Share Sync Before you can use Share Sync, you must first ensure you are using the most recent version of Connection Client, which is available from the Fulfillment Center. Next, open Connection Client and select the gearbox icon in the top right. From the menu that displays, select Preferences. Select the Share tab at the top of the Preferences dialog box that displays. Under the Share tab, turn on the Enable Share Sync checkbox to create a Share folder on your device. In the Sync Frequency field, enter a time greater than 5 minutes. This time will define how frequently the contents of ProjectWise Share Sync will be synchronized with the contents of the Share folder on your device. For example, if you enter 10 minutes, the folders will be synchronized with each other every ten minutes. By clicking the more icon and selecting “Set for Synchronization”, you can select any folder in Share and synchronize it with your desktop automatically. To synchronize the folders immediately, navigate to the Share tab of Connection Client as described above and select Sync Now. If you are associated with multiple projects, you can configure separate folders for each project by opening ProjectWise Share for each project and configuring folders as described above. The synchronized folders for each project can be found on your device inside of the folder with the name of the project, which can be found inside of your Share folder in Windows Explorer. Note : If you cannot access ProjectWise Share, please contact your administrator. Accessing Files from ProjectWise Share Using Your Local Device To use your local device to access files that have been uploaded to ProjectWise Share, open the Share folder in Windows Explorer. Open the folder with the name of the project you would like to open. If you are associated with only one project, there will only be one folder available here. Inside of the project folder in Windows Explorer is the folder or folders that you configured for synchronization, as described above. When you open this folder, you find all the files that have been added to that folder in ProjectWise Share. If the files are not present, ProjectWise Share may not have synchronized yet, as determined by the Sync Frequency time. To immediately synchronize ProjectWise Share, select Sync Now from the Share tab of the Preferences dialog box of the Connection Client. Uploading Files to ProjectWise Share from Your Local Device To upload files to ProjectWise Share from your local device, first navigate to the appropriate folder in Windows Explorer. Copy the files you would like to upload to the folder. The files will be uploaded to the corresponding ProjectWise Share folder for the project on https://connect.bentley.com/ when the Sync Frequency time has passed. If you do not wish to wait, you can also immediately synchronize ProjectWise Share by selecting Sync Now from the Share tab of the Preferences dialog box of the Connection Client. When ProjectWise share has synchronized, the files will be available in the appropriate folder of the ProjectWise Share for everyone associated with the project. Share Sync Limitations You can sync up to 100 folder hierarchies. These folder hierarchies can be in one project or in multiple projects, if you are associated with more than one project. Each folder hierarchy can be configured for Share Sync up to 100 times, and the maximum total size of a folder hierarchy is 50GB. Each folder hierarchy can contain up to 100 nested subfolders. Subfolders can be nested to a maximum depth of 50. Folders can contain individual files up to 10GB in size. For example, the following folder hierarchies are supported by ProjectWise Share: A folder hierarchy containing five 10GB files. If one of the files was greater than 10GB, it would not be supported. A folder hierarchy containing fifty 1GB files. If the total size exceeded 50GB however, it would not be supported. A folder hierarchy containing a hundred 500MB files. A folder hierarchy containing 100 subfolders, each subfolder containing one 500MB file. If the folder hierarchy contained more than 100 subfolders, it would not be supported.
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Forum Post: RE: CONNECTION Client 10.00.16.09 forgets email settings in federated environment
Hello Gary, can you please install latest Connection Client 10.00.18.25 on user machines and check if it works. Regards, Sheetal
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Wiki Page: Daily Peak Application Usage
Purpose View the Peak usage of Bentley applications by day and country. Roles Users with at least one of the following roles are able to access the report: Admins Co-Admins Access Go to the Subscription Analytics Click on the Daily Peak Application Usage Filters For an accurate analysis of your peak application usage, the Country, Product, and Feature String (where applicable) filters should all be used . Name Description Country CountryISO Date Filter Preset date ranges. The default selection of Date is the past 365 days. De-select all options to return to this selection. Product Product with ProductID Feature String Feature String Layout - Summary This is some overall information about your Peaks. Name Description Days Used Number of days the product was used at least once Days Over Number of days there was at least one overage Peak Usage The highest peak in the time frame Avg Peak Usage Average peak usage Checkouts Number of usages that were checkouts Covered Licenses Number of licenses that are part of the contract today . Max Overage The largest amount of overage that took place If you do not use the Country, Product, and Feature String (where applicable) filters, you may get some results in the Summary that seem conflicting. In this example, a single Product is selected, but no Country. Because Country is not selected, we see a greater number of Days in which there was Overage than there was Usage. In this example, it’s because there was Overage on the same day in multiple Countries. When the Country filter is applied, we do not see Days Over exceed Days Used. Layout - Peak Usage by Country Name Description Country Country of usage Peak Pooled Usage Sum of Checkouts and Standard Usage Layout - Peak Usage by Day Name Description Day Usage Date Checkouts Number of usages that were Checkouts Standard Usage Number of usages that were neither Overage or Checkouts Overage Number of usages that would be Overage according to the number of covered licenses today Covered Licenses Indicates the number of covered licenses today This chart is most helpful if the Country, Product, and Feature String (where applicable) filters are all used with only a single selection in each. Layout - Usage by Product and Country Name Description ProductID Product ID Product - Feature String Product and Feature String CountryISO Country of usage Date Usage Date Peak Pooled Usage Sum of Checkouts, Overage, and Standard Usage Checkouts Number of checkouts Peak Usage Sum of Overage and Standard Usage Covered Licenses Number of covered licenses today Overage Number of usages that would be Overage according to the number of covered licenses today Other Language Sources Deutsch
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Wiki Page: Accessing the Usage and Analytics Reports
Users with at least one of the following roles are able to access the Subscription Analytics: Admin Co-Admin 1. Go to https://connect.bentley.com and Sign In. 2. Click on your company name at the top to access the Subscription Services Portal . 3. Click the tile that reads Subscription Analytics. The Subscription Analytics will open on a landing page with tiles of the available reports. 4. To learn more about each report, click the help icon in the upper right corner to open a wiki describing the report in more detail. Other Language Sources Deutsch
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Wiki Page: Version Adoption
Purpose View the duration of Bentley application usage by machine. Roles Users with at least one of the following roles are able to access the report: Admins Co-Admins Access Go to the Subscription Analytics Click on the Version Adoption . Filters Name Description Country CountryISO Date Range Preset and custom date ranges Product Product with ProductID Machine Machine Name Connection Status Indicates if the machine has gone through the process to become Connected Generation Product version Generation SELECTseries Product SELECTseries Server Type Server type of the usage such as Connect, Hosted, or Deployed Filter by Allocation Group Toggle that will display Allocation Group in the results and displays the Allocation Group filter Allocation Group Allocation Group Report View Toggles between the order of the columns in the table. Either Machine then Product, or Product then Machine. Layout This is a list of the machines that have used Bentley products, their Feature String, Versions, and the last date that machine used that configuration of Product, Feature String, and Version. The order of the columns will vary based upon your selection in the Data Grid Orientation filter. Name Description Allocation Group Allocation Group Country Country ISO code Machine Name Machine Name. If the Machine has only ever been used from a Deployed server, the Machine Name will appear as “Deployed Machine” Product (Feature String) Bentley Product and Feature String (if applicable) SELECTseries The SELECTseries the version of that product belong to Version Number Version of the product in use. Last Used On The last date that machine used the configuration of Product, Feature String, and Version. This is the actual Last Used, not the Last Used date within the time range specified in the Date filter. Ex., a machine used a product from January 1, 2019 through February 4, 2019. The Date filter is set to January 2019. The machine still used that product during that time, so it will appear in the results set, but the Last Used On date will still display February 4, 2019. Other Language Sources Deutsch
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Wiki Page: Usage Details
Purpose View the product usage details down to the specific 10-minute intervals in which the usage began and ended. The first interval of a given usage is not included in this report. This report only includes Production usage; it does not include usage such as Trial or Pre-Activation. This report includes data for the past 90 days only . All date and times are based on UTC time. Roles Users with at least one of the following roles are able to access the report: Admins Co-Admins Access Go to the Subscription Analytics Click on the Usage Details Filters To get an accurate analysis of your peak application usage, the Country, Product, and Feature String (where applicable) filters should all be used. Name Description Country CountryISO Date Range Preset and custom date ranges Product Product with ProductID Feature String Feature String Machine Machine Name Filter by Allocation Group Toggle that will display Allocation Group in the results and displays the Allocation Group filter Allocation Group Allocation Group Layout - Application Usage by Hour Details This shows details of product usage down to the 10-minute interval. Intervals are pre-set 10-minute increments throughout the day. For example, 12:00 - 12:10 is the first interval. of the day 12:10 - 12:20 is the second interval, etc. This report uses these intervals to show the approximate start and stop time of product usages down to the 10-minute interval. It will not display to the exact minute or second. If a product was used from 9:02 - 9:06 AM, then this report will not display any usage because the first interval is removed. If a product was used from 9:02 - 9:16 AM, then this report will display a usage interval of 9:10 - 9:10 AM. This is because the first interval is still removed (9:00-9:09), and the usage ended before 9:20. Name Description Allocation Group Allocation Group Country Country ISO code Product (Feature String) Product name and Feature String Machine Machine name. If the Machine name is not available, the MachineID will display instead User Windows NT user name. If the user name is not available, the UserID will display instead. Web Login IMS email address. Due to local legal regulations, Germany users will only have their IMS ID displayed. Is Checkout Indicates if the usage was from a checked-out license Start Interval The interval in which the usage began.* End Interval The interval in which the usage ended.* * Bentley’s usage logging system processes and stores data in 10-minute intervals. It is Bentley’s policy to use the 10 minute interval as our most granular time segment. All commercial programs are built using this base data or some higher level aggregate. We do not store exact start and stop times for applications. Other Language Sources Deutsch
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Wiki Page: Visa Consumption
Purpose View the number of Bentley Passports and Visas consumed, and who consumed them, after May 1, 2019. Consumption will be reflected in this report during the billing cycle, meaning you do not have to wait until the cycle has ended to see who has consumed Passports and Visas. Beginning on May 1, 2019, Bentley Passports and Visas use the concept of a Unique Persona to determine a user. If the user is Connected, then the Persona of the consumption is an IMS User. If the user is not Connected, then the Persona of the consumption is the Windows NT User name. Once the Windows User has logged into the Connection Client for the first time, the report will automatically determine that it was the same IMS user for the prior 90 days. Visa consumption prior to those 90 days will still be reflected against the original Windows User name. For users with multiple Windows accounts, it is strongly recommended that they log into the Connection Client with their IMS credentials in all Windows accounts. Roles Users with at least one of the following roles are able to access the report: Admins Co-Admins Access Go to the Subscription Analytics Click on the Visa Consumption Report . Filters Name Description Country CountryISO of the usage. Date Range 3-month time periods. Visa Type Name of the Passport or Visa. Layout - Visa Usage - Historical Trends Number of each type of Passport and Visa that was consumed. This table is not impacted by any filters and shows your account's entire visa consumption history beginning May 1, 2019. The Dates are sorted in descending order so the most recent is always at the top. If more than six passports or visas have been used, you will need to scroll to the right to see them all. Below the list is a line graph with the same information. Name Description Date Ranges Reset Period. Visa Type Name of the Passport or Visas that were used. Layout - Visa Usage by Country Number of each type of Passport and Visa that was consumed in each Country with a Totals row across the top. You must select a Date Range for this table to appear. Name Description Country CountryISO of the usage. Passport / Visa Type Name of the Passport or Visas that were used. Layout - Usage Details The magnifying glass at the top of each column in Usage Details may be used to filter the results further than the available filters in the Filters pane. The Visa Consumption report uses the concept of a Unique Persona. If the user is Connected, then the Persona of the visa consumption is an IMS User. If the user is not Connected, then the Persona of the visa consumption is the Windows NT User name. Name Description Account Account name and ID. Country CountryISO code. Persona Name The Windows NT User name (if Not Connected) or the IMS user's email address (if Connected). Persona Type Indicates if the Persona is Connected or Not Connected. Visa Type Name of the Passport or Visa. Date Ranges Reset Period. Persona The Unique ID used for the Persona. Other Language Sources Deutsch
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Wiki Page: Real time Application Usage
Purpose Allows live monitoring of which Bentley applications are in use and who is using them. Only products that are in use with Subscription Entitlement Service are included. The report is refreshed automatically every minute. Roles Users with at least one of the following roles are able to access the report: Admins Co-Admins Access Go to the Subscription Analytics Click on the Real Time Application Usage icon Layout - Summary The report will have one box for each Bentley application currently available. By default, the report only includes Bentley applications actively in use. The View All checkbox may be toggled in the upper right-hand corner to include those that are not actively in use. Only products that are in use with Subscription Entitlement Service can be marked as ‘In Use’: Name Description Application Name of the Bentley Application. In Use The number of IMS users actively using the application. If a single user is using the application on multiple machines, the user will only be counted once. Notify The number of IMS users that may use the application until the Account Admin is notified about the usage. This is set in the License Alerting section of Entitlement Management Covered Quantity The covered number of licenses, if applicable. Current Usage The Slider bar counts the number of IMS users currently in Use. The bar is filled as a fraction based upon the number of In Use over the number of Covered Quantity. A bell icon is displayed at the Notify threshold. Green: Indicates Use that is less than Covered Quantity Orange: Indicates Use that is in excess of Covered Quantity. Red: Indicates Use that is in excess of the Notify threshold. Layout – Details Clicking on the application name will display the details of who is using the application: Name Description Users The First and Last Name of the user. Machines The name of the machine. If the user is using the application on multiple machines, a new row will be created in this list with the subsequent machine’s name. Source The general region of where the usage takes place, such as East USA and West Europe. Also indicates if the usage is from a Check Out. Email The email address of the user. Other Language Sources Deutsch
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Wiki Page: Analytics Data Export
Purpose This tool may be used to get your product usage data in a single table in a CSV file. This allows for self-discovery outside of the restrictions of a formatted report. You may view all Export Jobs that have been created by other Admins and Co-Admins at your account. Roles Users with at least one of the following roles are able to access the report: Admins Co-Admins Access Go to the Subscription Analytics Click on the Data Export . Data Export When it first opens, it will display the list of all Export Jobs that have been run. The Export Jobs may be downloaded from this page. Export Jobs are stored for 60 days. Click on a column header to sort that column in ascending order. Click on the column header again to sort in descending order. Click on the filter icon for the columns that have them to filter. The page will automatically refresh every minute. You may also use the refresh icon in the top right-hand corner. Name Description Job Name The name given to the Job. Status Indicates if the Export Job is pending, executing, complete, or failed. Export Type Indicates the layout of the data that was requested. Created by IMS email address of the user that originally submitted the request. Submitted Date and time of when the Export Job was submitted. It is in the local timezone of the user currently viewing this page. Completed Date and time of when the Export Job completed. It is in the local time of the user looking at this page. Remaining Days Available Jobs are automatically deleted after 60 days. This will countdown the number of days the file has left. When it has 5 or fewer days, it will be highlighted in red. Export Size Size of the file. Actions - Download Click the Download button to open a Download window of the CSV file. This will be grayed out if the Export Job has not completed. Actions - Delete Click the Delete button to delete the file To create a new export job, click on the Create a New Export Job button in the top right-hand corner. Create a New Export Job Click the Create a New Export Job in the top right-hand corner. This will open the Create a New Export Job dialog box. Click Cancel to close the window. Name Description Export Type The format of the export job. More details on Export Type are below. Job Name The name for this export job. Date Range Date range for the export job. All dates are based on UTC time. The earliest date available is 2 years from the current date. The maximum range that may be selected is 90 days. Once all of the options have been selected, the Create Job button will activate so you may submit your job. The amount of time it takes for the job to complete depends on how large the report will be based on your Export Type and Date Range selections. You will be emailed when the file is ready for download. If a job has any issues, it will automatically delete after two days. Export Type There are five Export Types, which each have their own layout. The description underneath Each Export Type indicates the report the Export Type is based on. Export Type Description Machine Usage data Contains data from: Machine Usage and Application Usage by Day User Usage data Contains data from: Daily Usage by User Intervals Data Contains data from: Usage Details Peak Usage Data Contains data from: Daily Peak Application Usage Inventory Data Contains data from: CONNECTION Client Inventory Other Language Sources Deutsch
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Wiki Page: E365 Usage
Purpose This report is in preview mode and is only open to select accounts. Shows your Bentley application usage and spend specific to the E365 billing program. This report is only available to accounts that are on the E365 billing program . This report defaults to the current quarter. All usage beginning with 2019 Q4 is included. All Gross and Net amounts displayed are pre-tax . Roles Users with at least one of the following roles for an E365 account are able to access the report: Admins Co-Admins Access Go to the Subscription Analytics Click on E365 Usage . Filters Name Description Country CountryISO Usage Quarter Calendar quarter in which the application usage took place. Only one quarter may be selected at a time. Product Product with ProductID Feature String Feature String Persona Unique persona attributed to the usage. Depending on the user's Connected status, this will either be an email address or a machine name. Connection Status Indicates if the machine has gone through the process to become Connected Filter by Allocation Group Toggle that will display Allocation Group in the results and displays the Allocation Group filter. Allocation Group Allocation Group. Only allocation groups assigned directly to the IMS user will be present in this report. Layout - KPIs Across the top of the page are three Key Performance Indicators. Name Description Prior Quarter Spend The Net Spend of the closed quarter prior to the Usage Quarter selection. Current Quarter Spend The Net Spend of the Usage Quarter selected. Projected Current Quarter Spend The Projected Net Spend of the Usage Quarter selected. This is only available for the current quarter after the first 30 days have passed. It is not available for closed quarters. Layout - Spend by Quarter Displays the cumulative Net Spend over the quarter of the Usage Quarter selected and the prior closed quarter. Name Description Prior Quarter Spend The cumulative Net Spend of the closed quarter prior to the Usage Quarter selection. Current Quarter Spend The cumulative Net Spend of the Usage Quarter selected. Today Marks where today's date is on the Current Quarter Spend line. Layout - Connected Users Displays how many of your E365 users have become Connected out of total E365 users for the selected usage quarter. Name Description Connected Users The number of Personas that were logged in as IMS Users Total Users The number of Personas that are not logged in IMS Users. Layout - Spend by Quarter A flexible chart which displays your Net spend and allows you to select between Application, Country, and Persona. Name Description Quarter Spend The Net Spend of the selected usage quarter. Application Application. This is the default selection. Country CountryISO Persona Unique persona attributed to the usage. Depending on the user's Connected status, this will either be an email address or a machine name. Layout - Historic Spend The Net Spend of every quarter from 2019 Quarter 4 forward. If you have toggled on the Filter by Allocation Group, the stacks will be distributed according to the Allocation Groups. Name Description Spend The Net Spend. Usage Quarter Calendar quarter in which the application usage took place. Allocation Group Allocation Group if the Filter by Allocation Group has been toggled to on. Layout - Custom Chart A custom stacked bar chart which displays your Spend from the selected Usage Quarter and allows you to choose the X-axis and the stack dimensions. The default selections are Country and Application. Other options include Allocation Group, Persona, and Usage Date. Some of these dimensions will have many values, so it is recommended to use the filters available in the Selections box to create a chart that helps you. Name Description Spend The Net Spend. This cannot be changed to a different measure. Country Calendar quarter in which the application usage took place. Application Application. Allocation Group Allocation Group. Only allocation groups assigned directly to the IMS user will be present in this report. Persona Unique persona attributed to the usage. Depending on the user's Connected status, this will either be an email address or a machine name. Usage Date The specific date during the quarter in which the usage was reported. Custom Chart Workflow Example Lets say your organization has implemented a rule that for a certain application, usage should be restricted to one user per day as much as possible. You want to quickly find users that could be significantly violating this rule. This is an example of a workflow that would help you do that Use the Product filter in the Filters box to select the Application (Product + Feature String) that has this rule. Use the Top Usage chart to identify the top users (a.k.a Personas) of this application. Click on the bar of the top five users in the Top Usage chart to filter the report by those users. Scroll back down to the Custom Chart and Toggle the Country dimension (the X-axis) to Usage Date. Toggle the Application dimension (the stacks) to Persona. The end result will be a bar chart that shows all of the days that at least one of those five users used that application. You can quickly identify days it was used by more than one user, and who those users were. Layout - Spend and User Days by Application These are three lists that display the amount of spend and user days by application for the selected usage quarter. They are separated by the usage interval, meaning that there is one chart each for Daily Quarterly Quarterly Subscription The plus icon next to the application name can be used to show the specific usage dates for that application. Name Description Application The Net Spend. This cannot be changed to a different measure. Usage Date The specific date during the quarter in which the usage was reported. Spend Net Spend. User Days A User Day is the unique combination of Persona and Usage Date. Layout - E365 Invoice These are the details about all of the application usages that make up this report. They are hidden by default but may be toggled on with the Show Details toggle. Name Description Country The Net Spend. This cannot be changed to a different measure. Usage Date The specific date during the quarter in which the usage was reported. Application Application. Persona Unique persona attributed to the usage. Depending on the user's Connected status, this will either be an email address or a machine name. Connection Status Connection Status of the Persona at the time the usage took place. A value of Connected, that indicates the user was logged in. A value of Not Connected indicates the user was not logged in. Usage Interval Indicates if the usage interval for the application is Daily, Quarterly, or Quarterly Subscription. Gross Gross Spend. Discount Discount applied to the Gross. Spend Net Spend. Currency Currency. IMSID IMS unique identifier.
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Wiki Page: Daily Usage by Machine
Purpose View the duration of Bentley application usage by day and machine. All types of usage of any duration are included in this report, including Trial, Pre-Activation, and Evaluation. Roles Users with at least one of the following roles are able to access the reports: Admins Co-Admins Access Go to the Subscription Analytics Click on the Daily Usage by Machine . Filters Name Description Country CountryISO Date Range Preset and custom date ranges Product Product with ProductID Feature String Feature String Machine Machine Name Connection Status Indicates if the machine has gone through the process to become Connected Generation Product version Generation SELECTseries Product SELECTseries Server Type Server type of the usage such as Connect, Hosted, or Deployed Filter by Allocation Group Toggle that will display Allocation Group in the results and displays the Allocation Group filter Allocation Group Allocation Group Layout A list of the machines that have used Bentley applications and how long they were used on each day. Name Description Allocation Group Allocation Group Country Country ISO code Product Bentley Application Usage Date Usage Date Machine Name Machine Name. If the Machine has only ever been used from a Deployed server, the Machine Name will appear as “Deployed Machine” Email IMS email address. Due to local legal regulations, Germany users will only have their IMS ID displayed. Version The Version of the application. Server Type Indicates if usage was Subscription Entitlement Service, Hosted, Deployed, etc. Usage Type Indicates if usage was Production, Trial, Evaluation, etc. Duration Non-checkout Production duration. If the usage is from a Deployed machine, or if the usage is non-Production (ex., Trial) the Duration will be populated with a 0. Format of D HH:MM.* Checkout Checkout duration. Format of D HH:MM* Total Sum of Duration and Checkout * Users Number of IMS users that were included in that usage. * Bentley’s usage logging system processes and stores data in 10-minute intervals. It is Bentley’s policy to use the 10 minute interval as our most granular time segment. All commercial programs are built using this base data or some higher level aggregate. We do not store exact start and stop times for applications. Other Language Sources Deutsch
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