I need some assistance with the BCC silent installation. The instructions are about as clear as concrete. I have sent in a service request but never receieved a response (dont I pay for that?) The instructions say to install the CC. I did on my local machine. Then it says at the command line to enter the commands followed by the 2 or three digit code on the install. What? My install file has a long string of characters that dont match the example. Am I to deploy this on the server? Do I open up a command prompt for the silent install? This is a poorly implemented set of instructions in my opinion. Can someone please assist?
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Forum Post: Need assistance with Bentley connection client silent
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Forum Post: RE: Need assistance with Bentley connection client silent
Hello, The command prompt mentioned is the Windows Command Prompt that you open to run command lines https://www.lifewire.com/how-to-open-command-prompt-2618089 . Those instructions are for pushing out the silent install that way. In your case you have already installed it manually so the installation is complete. You can create a deployment image and place it in a shared folder on your network and have your users install that way. Here are instructions on how to create a deployment image: https://communities.bentley.com/communities/other_communities/sign-in_assistance_and_web_services/w/wiki/37164/how-to-create-a-deployment-image
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Forum Post: RE: Need assistance with Bentley connection client silent
Tamicca, Thank you for the asssitance. Why is this not included in the instructions that I was provided? https://www.bentley.com/en/perspectives-and-viewpoints/topics/campaign/bentley-user-registration?BPID=chaz@wrtoole.com&CEID=CT_EMAILB_OPRDS_SLT_1116&et_cid=3006940&et_rid=44246238&et_cc=&et_lc=English&SKID=CT_EMAILB_OPRDS_SLT_1116
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Forum Post: RE: Need assistance with Bentley connection client silent
Hi Charles, The wiki was written after the site was up and running so it couldn't be included.
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Forum Post: RE: Need assistance with Bentley connection client silent
Tamicca, This is an extremely confusing instruction set, at least for me. The instruction guide (PDF) has a completely different set of instructions. Deployment is accomplished by using command prompt commands on the original executable. The deployed file names per your recent unstructions are different. So far I have: BULK REGISTERED the users. The (PDF) instructions next state to use the following command line to deploy the software: blg64100008xxen.exe BeCheckUpdateOption=3 BeCheckUpdateIsEnabled=0 Your instructions reflect installing a deployment package. I am completely confused how to accomplish this across the network.
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Forum Post: RE: Failed to install CONNECTION Client with error code 0x80070643. Fatal error during installation.
Hello, Thank you for uploading your logs. I see the following error in the log: Error 1935. An error occurred during the installation of assembly 'Microsoft.VC80.CRT,type="win32",version="8.0.50727.6195",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="amd64"'. Please refer to Help and Support for more information. HRESULT: 0x80073715. To resolve that error please follow the steps in this Microsoft solution: https://support.microsoft.com/en-us/help/926804/error-1935-when-you-try-to-install-microsoft-office-2010-or-2007
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Forum Post: RE: Need assistance with Bentley connection client silent
I spoke with Charles and recommended that his users run the installation manually
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Forum Post: New User Registration
Hi All, I am an administrator @ our organisation, and am currently adding all users in the User Management console. How long should i expect it to take, as i cannot see the new users once added (vie CSV file)? Kind Regards,
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Forum Post: RE: New User Registration
Hi Jarrad, It should get added after some time. Can you please provide me your site id, so that I can check at my end. Regards, Abhishek
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Forum Post: Manipulate Reference file
Hello, I'm trying to stretch a reference file so I can see more then what I have and when I highlight the reference box shape appears I'm trying to find the handles at the corners. Can some please help me with this? I hope I made sense. Thanks Brian
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Forum Post: RE: Manipulate Reference file
Hello Brian, What Bentley application are you using, and what version? This will help us direct your question to the appropriate product community forum.
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Forum Post: RE: Need assistance with Bentley connection client silent
Hello! I got an email with instructions to deploy and install the sign-in application (CONNECTION Client), where do I find that? application? Another question, I've forgot where to find XYZText in my V8i, please help! Regards, Anders Josefsson
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Forum Post: RE: Need assistance with Bentley connection client silent
Hi! Forget the question about XYZ Text, I found it! Regards, /Anders
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Forum Post: RE: Need assistance with Bentley connection client silent
Hi, The download link is in Step 2 of the instructions. We've placed the CONNECTION Client in the Bentley Store. Thanks, Glenn
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Forum Post: Additional steps they're not telling us: Non-Authenticated Machines
I called Bentley Licensing and found out a dirty little secret they're not telling anyone. I was told they look at Authenticated vs. Non-authenticated machines to determine compliance. This is NOT what they stated in their material calling for "registered users" and a COMPLETELY SEPARATE REQUIREMENT! I have all of our users registered and they all show up as having signed in but because we have some devices that are considered "non-authenticated" we are still at risk of being shut down! To check if your company is at risk you need to go to selectserver.bentley.com, then "Reports">"Inventory Reports">"Client Authentication By Site" click on "Run Report". This will show you if you have any "non-authenticated" machines. God help you if you do! Rant over. ED
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Forum Post: RE: Action Needed: Bentley User Registration Requirement
I called Bentley Licensing and found out a dirty little secret they're not telling anyone. I was told they look at Authenticated vs. Non-authenticated machines to determine compliance. This is NOT what they stated in their material calling for "registered users" and a COMPLETELY SEPARATE REQUIREMENT! I have all of our users registered and they all show up as having signed in but because we have some devices that are considered "non-authenticated" we are still at risk of being shut down! To check if your company is at risk you need to go to selectserver.bentley.com, then "Reports">"Inventory Reports">"Client Authentication By Site" click on "Run Report". This will show you if you have any "non-authenticated" machines. God help you if you do! Rant over. ED
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Forum Post: RE: Action Needed: Bentley User Registration Requirement
How does one go about deleting a "Non-authenticated Machine" from the license server if it's not physically accessible?
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Forum Post: RE: Action Needed: Bentley User Registration Requirement
Hi, If you private message me your Ultimate ID (or the SR number for the call you referenced) I will look into this for you, but using the SELECTserver report you mention above is not what you should be reviewing. The report you want to use is the CONNECTED User Report: https://communities.bentley.com/communities/other_communities/sign-in_assistance_and_web_services/w/wiki/36523/connected-users-report This report is not real-time as the data is sent via SELECTserver, so if you believe you have completed registering your users continue to check back at the report. In regards to the program, once the CONNECTION Client is installed, the user for each machine needs to sign in. If they do not sign in the process is not completed. Additionally, the 'Last login' date in User Management displays the last time a user signed in to any Bentley site or Service (not specifically the CC) so do not use that interface to verify if they completed this process. Thanks, Glenn
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Forum Post: RE: Additional steps they're not telling us: Non-Authenticated Machines
So why would non-authenticated" machines be a problem when all we have to do is register users. Bentley - could you respond to this please.
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Forum Post: RE: Additional steps they're not telling us: Non-Authenticated Machines
Hi - I'll post my response on this forum thread as well (my original post was on the same content posted in a different thread). Using the SELECTserver report you mention above is not what you should be reviewing. The report you want to use is the CONNECTED User Report: https://communities.bentley.com/communities/other_communities/sign-in_assistance_and_web_services/w/wiki/36523/connected-users-report This report is not real-time as the data is sent via SELECTserver, so if you believe you have completed registering your users continue to check back at the report. In regards to the program, once the CONNECTION Client is installed, the user for each machine needs to sign in. If they do not sign in the process is not completed. Additionally, the 'Last login' date in User Management displays the last time a user signed in to any Bentley site or Service (not specifically the CC) so do not use that interface to verify if they completed this process. Thanks, Glenn
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